Effective Date:7 th Sep 2024

Introduction
Global Roo Trading Pty Ltd trading as Dimension Brisbane (“we” ,”our”or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with
the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect
We may collect personal information about you, including:

• Identification Information: Name, contact details, and other identifying information.
• Contact Information: Email address, phone number, and mailing address.
•  Service Information: Details related to the services we provide, including cleaning
  preferences and property access details.
• Payment Information: Billing details and payment history.
•  Usage Data: Information about your interaction with our website, such as IP address,
  browser type, and visit times.

2. How We Collect Information We collect personal information through:

•  Direct interactions when you request our services, fill out forms, or communicate with us.
•  Automatically via our website, using cookies and other tracking technologies.
• Third-party providers, such as payment processors or referral partners.

3. Use of Your Information We use your information to:

• Provide, manage, and improve our carpet cleaning services.
• Communicate with you about appointments, promotions, and service updates.
• Process payments and manage billing.
• Comply with legal and regulatory requirements.

4. Disclosure of Your Information We may share your information with:

• Service Providers: Third parties who assist us in providing services (e.g., payment processors, customer support).
•  Legal Authorities: If required by law or to protect our legal rights.
• Business Partners: With your consent, for promotional or marketing purposes.

5. Security of Your Information We implement reasonable security measures to protect your information from unauthorized
access and misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under Australian privacy law, you have the right to:

•  Access the personal information we hold about you.
•  Request Correction if the information we have is inaccurate.
• Withdraw Consent for certain data processing activities, such as receiving marketing communications. To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. You can adjust cookie preferences in your browser settings, though this may affect some website functionality.

8. Third-Party Links. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us. If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Global Roo Trading Pty Ltd trading as Dimension Brisbane
37 Treeline Place, Durack QLD 4077
Email: info@dimensionbrisbane.com.au
Phone: 0434118857
Last Updated: 7 th Nov 2024