FAQs

Have questions about our cleaning services? You're in the right place! Below, you'll find answers to some of the most commonly asked questions about our company, services, and policies. If you don't see your question answered here, feel free to reach out to our friendly customer service team for assistance. We're here to help!

What areas do you serve?

A: We proudly serve the Brisbane area and its surrounding suburbs.

How do I schedule a cleaning service?

A: Scheduling a cleaning service with us is easy! Simply contact our friendly customer service team via phone or email, and we'll work with you to find a convenient time for your cleaning appointment.

Do I need to provide cleaning supplies or equipment?

A: No, we come fully equipped with all the necessary cleaning supplies and equipment to handle your cleaning needs. However, if you have specific preferences or requests, feel free to let us know in advance.

Are your cleaning staff trCan I customize my cleaning service to fit my specific needs?ained and insured?

A: Absolutely! We understand that every client has unique cleaning needs, which is why we offer customizable cleaning services tailored to your preferences and requirements.

What safety measures do you have in place during the COVID-19 pandemic?

A: We take the safety of our clients and staff seriously. We adhere to all recommended health and safety guidelines, including wearing masks, practicing social distancing, and regularly sanitizing our equipment.

What if I'm not satisfied with the cleaning service?

A: Your satisfaction is our top priority. If for any reason you're not completely satisfied with the results of our cleaning service, please don't hesitate to contact us, and we'll make it right.

Have more questions? Talk to an executive.